Elizabeth Mueller, a Cleveland native, manages Solich Piano’s flagship store on Chagrin BLVD in Woodmere, Ohio. Elizabeth grew up in the suburbs of East Cleveland and her love for music led her to study with some of Cleveland’s notable classical and jazz pianists. After< touring the United States on various environmental and humanitarian ventures with AmericorpsNCCC, Elizabeth returned to live in Northeast Ohio. She gives the piano retail industry a new and refreshing flair. Her passion for diverse musical genres combined with her uniquely vibrant and charismatic nature makes shopping for a piano a dream. Elizabeth takes traditional sales out of the process and offers customers an experience of piano education and musical enrichment. Her sensitivity is portrayed the moment her fingers touch the keys. Our clients often tell us that Elizabeth is the main reason why they purchased their piano from Solich Piano Cleveland.
We live in New York and travelled to Ohio because of Solich’s reputation. We were not disappointed! They have an impressive inventory and their sales volume gives them significant priority with Yamaha. Thomas and Kyle are true professionals.
I had a very nice experience with Solich. I worked with Kyle, who kept in contact with me to make sure that I had the best deal and discussed the different options for Yamaha grands. He offered to come in even in his off hours to the store over the holidays to help accommodate my schedule. When there were some issues with delivery of the piano (which wasn’t the fault of Solich), they made sure to make things right. Would recommend highly.
After I lost my grand piano to a flood three decades ago, I visited several piano dealers in the Detroit area, with a common experience: salesfolk offering champagne and a tour of chandelier-decked galleries, dropping names of famous pianists who had graced their halls. In my sweatshirt and mom jeans, the probing of my financial worthiness became the topic, and I soon lost interest. My recent move to the Cleveland area found me directing an inquiry to the Solich Piano web site, on a whim. To my surprise, Mr. Solich called me immediately, and spent time talking about the history and manufacture of various brands, then invited me to his showroom. I met Elizabeth, who was casual, friendly, and an obvious fan of Mr. Solich’s musicianship. The two had conferred in advance of my visit, and recommended a product that they thought would meet my criteria. No champagne, no pressure, just simple professionalism as Elizabeth welcomed me to explore the floor and share her in-depth knowledge of the inventory. My sense was that she cared more about matching me to the piano than making a sale, any sale. After the visit, she followed up with several Q & A sessions, and the magical instrument she and Mr. Solich helped me choose is in my home, at last!
My entire process with Solich Piano was incredible. They were patient with me as we deliberated back and forth over a number of months, and were personally invested in our purchase. I felt very much at home for one of the most significant purchases we will ever make.
Spoke with Elizabeth and Kyle several times before deciding to purchase a Clavinova from Solich. Both Elizabeth and Kyle were patient with me during the decision-making process and I did not feel under any obligation or pressure to purchase. I truly believe Kyle was genuinely interested in making sure I was satisfied with my purchase (taking into account budget constraints and goals). The ordering process was seamless and delivery prompt. I am looking forward to playing my new piano and enjoying it for many years to come. Thanks Kyle and Elizabeth.
My family had purchased a new piano from Solich Piano a few years ago and I called to ask it’s value a few years later when we were leaving Ohio for a new home in Florida. To our amazement Tom Solich the owner, offered to sell our piano in his Cleveland store and ship a new piano we had seen on display at the same store. In less than a year our piano was sold and as Tom had promised a new piano was shipped and assembled in our new home. Kyle Miller, who works with used piano sales, was incredible making all the arrangements to get us our new piano in perfect condition and set up by top notch professionals. Thank you Tom and Kyle for making this all happen.
I have spent my professional career traveling across the world studying Best In Class Award Winning Quality Organizations. My piano purchasing experience at Solich Piano matched the best organizations I have ever studied. My new Yamaha is clearly a well designed and carefully built musical instrument. But when you add in the service provided by Kyle and Elizabeth – you have an award winning team with the highest quality product – the match of excellence for any organization. From my first phone conversation with Kyle to the final buying decision with Elizabeth – I was treated as the most important customer to come to their studio. They were more interested in helping me make a good decision than selling one more piano and took all the time I needed to make a decision. Solich clearly has a Best In Class team with an award winning selection of pianos.
We had a wonderful experience when purchasing our piano from Solich Piano. Kyle Merritt was wonderful to work with and he really guided us to find the perfect piano for our family. I would highly recommend going to Solich Piano if you are interested in purchasing a piano.
I have taken delivery on a Yamaha C2X and have found it to be a remarkable piano. I have been very grateful to have Tom and Kyle guide me through the process of finding the right piano. Their knowledge and experience in the industry have been enormously helpful. I believe their sense of professionalism and integrity is a great combination to help buyers find what is best for their customers.
I recently purchased a Yamaha Clavinova Grand from Solich in Woodmere (east side of Cleveland) and could not be happier. The owner, Tom, was incredibly helpful, as were the other members of the staff. The sales process was straightforward; delivery right on time; all highly professional with great follow-through. If you’re looking for a piano – particularly a Yamaha – this is definitely the place to go.
Elizabeth is very knowledgeable and extremely honest. She helped me find the perfect piano for me. I`m absolutely thrilled with it! They worked with me to get the piano i wanted to fit within my budget. The great costumer service made it a pleasant shopping experience. I would recommend Solich Piano Cleveland to anybody who is looking for an excellent and well priced piano!
We live in New York and travelled to Ohio because of Solich’s reputation. We were not disappointed! They have an impressive inventory and their sales volume gives them significant priority with Yamaha. Thomas and Kyle are true professionals. -Maureen Twist